Do you carry a full range of water filtration products? +
Yes. Aquapella carries 489+ water filtration products. If you don't see something on our website, contact us — we can source it for you.
How do I know which system is right for my water? +
The best starting point is a water test. We carry certified lab tests for comprehensive analysis. Once you know your contaminants, our specialists will match you to the right system — for free.
Are your products authentic and warrantied? +
Yes. Every item we sell is 100% authentic and carries the full manufacturer's warranty. We stand behind every product we carry.
Do you offer installation help? +
We provide detailed installation guides and video tutorials for all systems. Most residential systems (under-sink, countertop, shower) are DIY-friendly. For whole-house systems, we recommend a licensed plumber — we can advise on what to tell them.
How often do I need to replace filters? +
It varies by system and water quality. Typical schedules: sediment and carbon pre-filters every 6–12 months; SMART cartridges every 6–12 months; RO membranes every 2–3 years. We'll include a specific maintenance schedule with your purchase.
What's your shipping policy? +
Free standard shipping on residential orders over $150 within the lower 48 US states. Expedited shipping is available at checkout. Most orders ship within 1–2 business days from our warehouse.